|Vietnamese tourist Banh in tears as he realised he was conned of his hard-earned money|
Sim Lim Square shop Mobile Air has once again made it into the papers in spectacular fashion.
According to Lianhe Zaobao
, Nov. 4, 2014,
Vietnamese tourist wanted to purchase an iPhone 6 as a birthday present
for his girlfriend and after some research, he got to know that Sim Lim
Square had stock for the phone.
Read the report here
The tourist, surnamed Bành, said that he is a factory worker with a
monthly income of $200 and it took him several months to save up for the
phone. He was on a holiday with his girlfriend.
The first shop he visited in Sim Lim Square was Mobile Air. He was
quoted $950 for the phone which he paid for readily. Thinking that
Singapore was a safe place to shop, he signed an invoice without
When he was about to leave with the phone, people from Mobile Air
stopped him and asked if he wanted a warranty package of one or two
years. He agreed to a one-year package thinking it was complimentary.
His nightmare began when he was asked to pay another $1,500 for the
warranty package or he would not be able to get the phone. He then asked
for his money to be refunded but the people from Mobile Air did not do
Bành subsequently got on his knees tearfully, put his hands together,
and begged for a refund. He said that the people in Mobile Air were
laughing at him and other bystanders did not help him.
His girlfriend got him to stand up and Mobile Air said they would
refund him $600. His girlfriend refused to walk away empty-handed and
She said that the people Mobile Air told her that they would retract
their $600 refund offer if she got the police involved. Nevertheless,
she called the police. When the police arrived, Mobile Air showed them
the signed invoice and then offered to refund the couple $70.
CASE officers were called in subsequently and the couple got back
$400. Bành said he accepted the refund because he had to return to
Vietnam in two days and was not sure whether CASE could help him get
back his full refund.
Let’s hope that Bành can get his refund in full as he was made to
sign a contract worded in English which is not his first language.
Mobile Air was in the news previously for refunding a woman with over 18 kg worth of $1 coins and they also used the example of chicken rice to explain their high prices
Watch the video here:
The owner of Mobile Air is:
Jover Chew (NRIC: S8213777G)
Blk 257 Ang Mo Kio Ave 4 #12-71 Singapore 560257
Mobile Phone: 96550080 / 98500422
Jover's Wife: Winnie Koh (https://www.facebook.com/winnie.koh.52?fref=ts
Jover's 2nd Shop: J2 Mobile operated by wife
|Jover Chew enjoying himself|
|Jover's wife Winnie Koh|